Travel arrangements

Upon receiving your first enquiry, we will send you a detailed reply within 24 hours with our detailed itinerary and exact quotation that matches your dates and group size.

If you wish to make any changes, we will work on finalising the tour you dreamed of.

Once we receive your final confirmation, we will send you a secured link to pay a 25% deposit of the tour and full payment of domestic flights, if any, in order to secure the same price quoted at the time of your confirmation.

You will receive later our booking confirmation voucher stating the deposit paid and the balance to be paid upon arrival.

You will also receive our pre-departure file with all necessary information and contacts.

We offer 24 hours support during your tour in Egypt.

General policy

We offer full refund of the 25% deposit for cancellations made more than 21 days prior to the tour.

And a 50% refund of the 25% deposit for cancellations made less than 21 days prior to the tour.

Please note that cancellation for domestic flights will depend on the type of tickets booked and is subject to the airlines cancelation policy.

We aim for a 100% satisfaction rate, therefore we urge our guests to inform us in case of any unsatisfactory event that happens during the tour so we can work on it immediately.

We will also consider any refund claims in the case of unexpected events that occur out of our hands; refund requests are considered where the claims are made during the tour .